Contact Us

We’d love to hear from you 💌

At PETALLIAS, your satisfaction is our priority. Whether you have a question about your order, need styling advice, or just want to say hello — our team is here to help.

Customer Support

For all inquiries, please contact us via email:

Email: hello@petallias.com

Our support team will respond within 24–48 business hours (Monday – Friday).

Order Inquiries

If you are contacting us about an order, please include:

Your order number
The email used at checkout
A brief description of your request

This helps us assist you faster.

Business Address

PETALLIAS
600 Congress Ave, Suite 1500
Austin, TX 78701
United States

(Please note: This is not a return address. Returns must be approved before sending any items back.)

Common Questions

Where is my order?
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates.

Can I change or cancel my order?
Orders can only be modified or canceled within 12 hours of purchase.

Do you offer returns?
Yes, we accept returns within 14 days of delivery. Please refer to our Return Policy for full details.

Stay Connected

We’re always here to help and will do our best to make your experience with PETALLIAS seamless and enjoyable ✨